Privacy Policy

Radiant Health Clinic is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with GDPR and UK data protection laws. **Data Controller:** Radiant Health Clinic, Horncastle & Skegness, Lincolnshire. ## What personal information we collect **Contact information** - Full name, date of birth, address - Phone numbers, email addresses - Emergency contact information **Health & treatment data** - Medical history and current health conditions - Medications and allergies - Treatment records and consultation notes - Before/after photographs (with explicit consent) - Treatment outcomes and follow-up information **Payment & billing data** - Payment method preferences - Transaction records and receipts - Payment plan details ## How we use your personal information - **Medical care & treatment:** providing consultations, treatments and follow-up care - **Appointment management:** scheduling and managing appointments - **Communication:** responding to enquiries and providing information - **Legal & safety:** meeting CQC and regulatory requirements ## Your data protection rights - **Right of access:** request copies of your personal data - **Right to rectification:** request correction of inaccurate data - **Right to erasure:** request deletion of your data (subject to medical record retention requirements) - **Right to withdraw consent:** remove consent for marketing or photography - **Right to complain:** lodge complaints with the Information Commissioner’s Office (ICO) ## Data retention - Adult patient records: 8 years after last treatment - Financial records: 7 years for tax purposes - Marketing consents: until consent withdrawn or 3 years of inactivity ## Contact us about your data To exercise any of your rights or ask a question about your data, contact us by email at [radiant.health.clinic@outlook.com](mailto:radiant.health.clinic@outlook.com) or by phone on 07557 991829.